In my opinion like many other tools. Nice idea but too many shortcomings.Unfortunately many items which have a vaild smartnet total care contract show up as "not covered". I guess it's because the PID in CCW-R does not match with the one in the porta...

HiHow are new contracts added to the smartnet portal? I checked that the CCO user have access to the new contracts. I checked the contract on CCW-R. Everything fine. But the contracts does not show up in the portal. How are changes/modifications on c...

Hi all,We are confused about device-tracking on C9300. A lot of entries are in state STALE although the clients are online and reachable. Furthermore the windows DHCP server is filled up with BAD ADDRESS entries. On C2960x we cannot see such STALE en...