I agree wholeheartedly with David Hailey! We had mixed success with ATA's and Faxing with our Call Manager 4.1(3) setup until we went to the Interstar Fax Server 3 years ago. We Love it! Check out this http://www.sagem-interstar.com/customers/retail...
You could just change the Queue to "Forced Delivery", then the call will be delivered automatically. The phone and console will ring at the same time. Yes, this brings up issues when the Operator doesn't answer, but that is another question.Go to ARC...