Hello people, We want when a user call a customer to PSTN from their jabber or ip-phone, and the customer answer the call, to hear a recording message that will inform him that this call will be recorded. Do you know how this can be achive? It is cal...

Hello people, Is there any documentation about dns address change on uccx cluster 12.5? We have to change the dns primary and secondary on network eth0, on uccx 12.5 with  high availability and smart license. Regards,    

Hello team,   On our costumer mediasence, we missing recordings after server restart because it was stack. The customer inform us that they don’t have recodings since 5 September. When we try to log in on the web page, the web app  it was unrespondin...

Hello people, A customer has an issue with DTMF but it occurs once in a while.We can not open  debugs on the voice gateway, because the traffic is heavy and the voice gateway becomes unresponding,is there a possibility via SDI or SDL traces in CUCM t...