chandru_bbc
Level 1
Level 1
Member since ‎11-23-2015
‎10-24-2024

User Statistics

  • 45 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 26 Helpful votes Received
Recent Badges
First Discussion
20 Replies
40 Discussion Posts
5 Discussion Posts
5 Helpful Vote
30 Discussion Posts
25 Helpful Vote
20 Helpful Vote
20 Discussion Posts
15 Helpful Vote

User Activity

Hi We have a small UCCX contact center and Cisco Finesse, using which the agents are taking calls.Other than Cisco Finesse supervisor, is there any tool, which gives you the real time statistics of the agents logged in, call waiting, calls answered a...
HiWe have configured around 30 IP phones and all were working on voicemail profile. But for 1 phone the call is not reaching voicemail. Whenever I press the voicemail button or VM pilot DN its giving busy tone. Checked in RTMT port monitor, by callin...
Hi I am trying to configure speed dial configuration for cisco 8841 IP phones. As per the phone it has 10 keys. Out of which left 4 can be configured for DNs and speed dials. The rest 5 keys on the right hand side can be configured for call features ...
I want grant access to an user only for CDR reporting. I have created the roles and assigned to the group. That same role has been added to the user profile.After adding the profile to that user and by logging into CAR tool it gives the below window....
Hi, I am configuring the Cisco 8851 Ip phone and it got registered with the Call Manager 12.5.And through the device configuration, I made the KEM enabled and its getting powered on.I am trying to enable the buttons for KEM module. The buttons for th...
Community Statistics
Member Since ‎11-23-2015 08:25 AM
Date Last Visited ‎10-24-2024 01:37 AM
Posts 45
Total Helpful Votes Received 26