About Smartnet

Smartnet · 06-17-2020

Hi, Former DA of company has left.I need assistance in helping customer assign new DA. Thank you.

Smartnet · 05-21-2020

Hey everyone, I have a customer that has an employee with Customer Admin access but cannot view the ...

Smartnet · 05-18-2020

Good morning Adias, I've sent the information last Friday.Please assist when you can, thank you!

Smartnet · 05-15-2020

Customer needs to change DA as the former DA is unknown and has left the company. Please assist.IUsa

Smartnet · 04-20-2020

Hello, I have an issue where a customer is trying to remove Customer User and API User access from t...

Smartnet · 03-11-2020

Hi, still looking for a more concise answer to this for my customer. Thank you.

Smartnet · 03-06-2020

Hi, customer not able to access the portal or assign themselves in CSAM despite having access.Please...

Smartnet · 03-05-2020

Hi - thank you for the document, it is quite useful. However, I don't see the answer to the question...

Smartnet · 03-04-2020

Hi, simple question: Where does the information roll to with the Total Care Collector? Where does th...

Smartnet · 03-03-2020

Hey everyone,I have a customer who keeps trying to upgrade their Collector to 2.8.1.7 but there are ...

Smartnet · 03-03-2020

I have a customer that needs CSAM Access for their environment as the former DA left. Please assist....

Smartnet · 03-03-2020

Hello, I have a customer requesting assistance for CSAM Access on their account. Their sole DA is go...

Smartnet · 02-26-2020

Hi, I have a customer that has signed up for the Total Care Portal but is getting the Smartcare port...

Smartnet · 02-24-2020

Hi. I have a customer that still has access to an old portal that they cannot shake access from, and...

Smartnet · 02-20-2020

Hi, I have a customer that cannot grant any access privilege from CSAM despite having access to CSAM...

DA Left Company. Need to assign new DA.