I have this on any of our 7962's with two direct lines:
Line A: Prime Line
Line B: Shared Line
Users A & B: Both have Line B (direct number)
1) Someone calls Line B and both users A and B see the caller information on their phones display.
2) User A picks it up, puts them on Hold and calls User B. User B does not get another large caller information bubble on the phone, they only see "From ######" at the bottom. Is there any way to change this?
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