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mjholbrook
‎05-03-2021
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Member since ‎01-14-2003
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UCCE Parent/Child with Finesse

Created by in Contact Center
07-16-2015
07-16-2015
Customer is looking to upgrade to version 10.5 in a Parent/Child Deployment model. Questions:1. Is F...

SocialMiner Queue

Created by in Contact Center
10-17-2013
10-17-2013
While on a customer demo today the question was asked if an agent can re-queue a feed from the exist...

Encrypted Voice and Recording

Created by in Collaboration, Voice and Video Blogs
05-25-2010
05-25-2010
Looking for a version validation for CUCM. My customer is in need of recording and monitoring encryp...

ICD 3.0 Best Practices Doc

Created by in Other Collaboration Subjects
01-14-2003
01-14-2003
Is there a best practices for deploying ICD 3.0THe customer would like a written doc that can be use...

ICD 3.0 Real time reports

Created by in Other Collaboration Subjects
01-14-2003
01-14-2003
Is there anywhere on CCO that I can get some info (screen shots) of the real-time reports available ...
Public Statistics
Date Registered ‎01-14-2003 11:50 AM
Date Last Visited ‎05-03-2021 11:16 AM
Total Messages Posted 10