About stevenle

stevenle · 03-02-2023

Ever since the last update to the Webex app (43.2.0.25211) the app just randomly disappears from our taskbar when open. Almost like it hibernates and is no longer available. Calls come in but don't ring into the app because it's not open in the task...

stevenle · 10-25-2022

According to this link I can set the Webex app to different ringtones per line including no ringtone. However I don't see a no ringtone option. I have to select a ringtone. This article was from October 2021. Was this feature removed? So far this new...

stevenle · 09-06-2022

We are looking to sync user accounts and user attributes between Active Directory and Control Hub. We've read through the deploy guide and installed / configured Cisco Directory connector. We have the proper permissions set up both in house and in Co...

stevenle · 06-18-2020

Maybe I'm missing something but I can't seem to find a way to get a transcription of a recorded Webex meeting. In control hub or standard Webex administration, is there some sort of setting I'm missing? We have control hub and on 40.4.12.8 for our me...

stevenle · 04-15-2020

With a personal conference account in Webex we provide our clients with an attendee access code. At times we're only playing content for them to listen to and would like to set all callers to 'listen only'. I know we can mute all participants, but th...

stevenle · 04-13-2023

According to TAC, the latest April update is addressing and should fix this issue. So far it's been good for us with no reports of crashing.

stevenle · 03-22-2023

This. I just stop the service manually and run the upgrade. Once it completes, a reboot is required. The Cisco DirSync Service starts up automatically after the boot. Worked like a charm for us.

stevenle · 03-16-2023

No solution yet. TAC case open for a few weeks now. They've reached out and asked about our use of 3rd party headsets when Webex was crashing. We use all sorts of headsets with the Webex app, not sure how that applies. In some pc's with clients crash...

stevenle · 11-11-2022

Did this move? I can no longer find this under Meetings > Site Options in Control hub.Edit: It did move. Under Common Settings, click Security.

stevenle · 10-25-2022

Is there a way to add a custom ringtone to the new Webex app? I only see references to Jabber but nothing on Webex. I gotta say, this Webex app is an exercise in frustration.

Member Since	‎01-26-2007 08:25 AM
Date Last Visited	‎04-03-2024 12:05 AM
Posts	137
Total Helpful Votes Received	127

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Webex Shutting down Randomly

Webex App - Choose no ringtone for incoming calls per line

Cisco Directory Connector Integration with Active Directory

Webex Meeting Transcription

Personal Conference Audio - Participant 'Listen Only' Mode

Re: Webex Shutting down Randomly

Re: Cisco Directory Connector Integration with Active Directory

Re: Webex Shutting down Randomly

Re: WebEx recording download restrictions

Re: Webex App - Choose no ringtone for incoming calls per line