cilindsey
Level 1
Level 1
Member since ‎03-15-2011
‎08-18-2017

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  • 3 Posts
  • 0 Solutions
  • 0 Helpful votes Given
  • 0 Helpful votes Received

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We have several different queues and one of them is extremely busy constantly, is there a way to prioritize a call coming in from one of the other queues even though the other calls have been waiting longer?  I saw another post and I placed a "Set P...
We have several different queues and one of them is extremely busy constantly, is there a way to prioritize a call coming in from one of the other queues even though the other calls have been waiting longer?  I saw another post and I placed a "Set Pr...
Community Statistics
Member Since ‎03-15-2011 03:01 PM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 3