Hi Forum,consider there are 10 Agents which are all in 5 different skill groups.is there a posibility to always save / reserve an agent so that ( if all agent in skillgroup 1  except of one are busy ) the last agent of this skill group 1 ( which is n...

Hi people,Is there a limit on 7921G for the UC 500 or can i use 8 7921G if my UC supports up to 8 users?many thxhedges