Good to hear.I didn't want to say "Are you sure...", but I had a hunch that was what it wasFeel free to message me for any other issues.

To help elaborate on Bill last post, that is correct.During the call setup it will signal to switch from Voice to T.38, at which point the router needs to be properly configured for t.38 Fax.Is the dial peer to handle the call being configured on you...

I'd highly recommend running a Wireshark trace on the RighFax side and graph the VOIP calls to see what is happening during the call.If the call actually connects - but you don't 'hear' anything, my first guess would be the UDP Ports (usually 56000 t...

There are some variables that need to found out first.What Hotfix or Feature Pack level are you at for RightFax 9.4?  (Fully patched is 9.4 FP1 currently)Which Gateway are you using for Exchange? the SMTP or Exchange Connector?If the Exchange Connect...

Brooktrout SR140 and Rightfax Logging are seperate.For SR-140, you have to go into the Brooktrout Config Tool and go to the BTCall Parameters section - and enable API Debuging, and choose where you want the logs to be stored.RightFax logs via the Doc...