platkeet
Level 1
Level 1
Member since ‎08-07-2001
‎08-18-2017

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  • 56 Posts
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  • 10 Helpful votes Received
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I am having difficulty figuring out how CTI ports are selected in the following scenario:* Two IPIVRs (CRA 2.2.2c)* Two CallManagers in one cluster (CM 3.1.4)* Each IPIVR is using the same JTAPI user (IVRUser, very original) to connect to BOTH the Pu...
Folks, I've done this before, but for the life of me I can't find the registry key used to turn off logger and cicm recovery...I remember it as a /norecovery entry in a registry key, but not the actual key. Any help would be greatly appreciated.
Has anyone in the forum seen a matrix or master list of Voice Gateway cards and/or platforms that support specific ISDN features on a carrier-by-carrier basis?I've recently had to respond to an RFP where the customer was looking for this sort of list...
Folks, can anybody point me in the right direction for a URL or other docs that explicitly state the suggested hardware/BOM for a CTI agent workstation? I know the requirements are not massive, but aside from needing Windows (obviously), I can't fin...
Folks, the device weight tables for CM mention that the figures were based on some assumptions about call arrival patterns (AHT, delay, BHCC and such). Unfortunately, I cannot find where these assumptions are explicitly stated.That document also men...
Community Statistics
Member Since ‎08-07-2001 07:23 PM
Date Last Visited ‎08-18-2017 03:50 AM
Posts 56
Total Helpful Votes Received 10
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