Hi CiscoWe are trying to install a new PSS Collector.We receive the following error "Customer name must be valid PSS customer owned by your compagny".We can look up the contract in CCW-R, its a new contract.Any suggestion?/Henrik
Hi SupportWe are trying to get access to the customer's SNTC portal. The customer is trying to grant access to an "external user", but we get the message "If the checkbox for the role is not selectable, it is because the user is not associated with a...
Hi CiscoOur customer have installed a Cisco collector and connected it to the portal.But on the portal we are missing device serial numbers, software version and contract number.Can you please advice how to solve this?/Henrik
Hi CiscoOne of our customers has given us access to their SNTC portal.When logging in to services.cisco.com the page is blank for 10 seconds and then redirected to another page. I receive this message "You do not currently have access to Smart Servic...
