Hi, I have a Cisco Spark Kit Plus with a P60 Camera. When the camera is connected to the Camera HDMI interface on the codec, there is no video output. The codec complains that there is no video output on HDMI 1   If I connect the Camera to HDMI 2 or ...

Hi all, I have a Cisco MX700 registered to the Cisco Spark cloud, and I'm seeing this error (on the touch panel) when running the Sound Test. AudioPairing - self token not decoded Unable to verify device pairing capabilities "Unable to detect the u...

Hi all, I have recently installed 2 x IX5000 units in seperate locations and both units experience the same issue. Both units emit a slight "tick" or crackle noise from ALL the speakers. Initially I thought this may have been an issue with just the 1...

Hi there,I have a customer who has an SX20 quickset, and is having problems with pairing the Touch 8. The codec and touch panel are both set to static IP addessing on the same vlan. When trying to pair, the TP cannot find the codec. However, if he pu...