Member since ‎05-04-2018

User Statistics

  • 13 Posts
  • 1 Solutions
  • 10 Helpful votes Given
  • 0 Helpful votes Received
Recent Badges
1 Accepted Solution
5 Replies

User Activity

Hi Experts,   Was wondering if it is possible to create 2 Lines (Extensions)for a single agent and both the lines can be used in the Finesse Agent gadget, so that Agent can receive incoming in one line and the 2nd line can be used to dial outbound ca...
Hi Experts,   Is there any way to capture Cisco-Guid in ICM or in CVP VXML application using java.
Hi Experts,   I am trying to capture some data from VXML in ICM peripheral variables.   Below data are passed from External VXML[1] {Data.Session.test1};{Data.Session.test2};{Data.Session.test3};{Data.Session.test4}   In ICM I want to capture the fir...
Hi Guys,We have integrated the PCCE solution 11.5 to Sales force and IDaaS for Delivering ID and Verification process.Now I have been asked to create custom report where Business can see how many callers have completed the ID&V process by displaying ...
Community Statistics
Member Since ‎05-04-2018 04:18 AM
Date Last Visited ‎11-27-2018 09:32 PM
Posts 13
Helpful Votes Given To