Hello, A customer of ours is reporting that all their Cisco 8861 Phones with the CP-8800-Audio-28-KEM module are acting strangely. The KEM modules are constantly rebooting, a daily act almost. The Cisco Call Manager is version 11.5.1.12900-21 with la...

Hello, About 2 weeks ago, I upgraded a client's Communication's system from 11.0 to 12.5. Ever since, Jabber has been doing a strange thing. On regular desk phones, the MWI light lights up okay, and notifies of a message on Unity, but Jabber doesn't ...

Hello, I've got a client who we recently installed a CME 12.0 system, 11 88xx phones, all SIP of course. They approached me with a question that I'm not too sure of the answer. When the receptionist uses Call Transferring, the alerting name (the call...

Good day,   I just have a few questions about upgrading CME on a router. I know it's tied to the IOS, I have done CME upgrades before, but never have done them from this old of a version to this new of one.   I'm more curious over licensing. The CME ...