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Member since ‎02-16-2015

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For a use Case, we are interested to use Event Cause field that comes with Call Established event.When an agent makes an outbound call using CTI, We want to use Event Cause in Call Established Message to detect if the call is picked by Live Person, V...
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Member Since ‎02-16-2015 08:19 AM
Date Last Visited ‎05-14-2018 07:25 AM
Posts 1