lucascampolina
Level 1
Level 1
Member since ‎06-20-2013
‎09-27-2023

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  • 3 Posts
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Hi All, I'm designing a new solution for a CallCenter and one of the main features that are driving this new solution is the implementation of predictive dialing to improve the agents performance thus reducing the total number of agents. So far so g...
Hi All,I'm designing a new solution for a CallCenter and one of the main features that are driving this new solution is the implementation of predictive dialing to improve the agents performance thus reducing the total number of agents. So far so goo...
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Member Since ‎06-20-2013 06:12 AM
Date Last Visited ‎09-27-2023 12:02 AM
Posts 3