Question
When I sign into the portal at sign-on.security.cisco.com, it looks different today. How do I get back to the old portal?
Answer
You can still navigate to the "legacy" portal, simply choose it from the identity menu at the top right:
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Question
My company uses Microsoft Azure AD, and I sign into all my applications using that account. Can I use that account when I sign in?
Answer
Yes - all applications that support SecureX sign-on allow direct login with your Microsoft Azure AD ...
Question
When I log into my application, I'm suddenly asked to create a new organization. Did something change or migrate? I already had an organization.
Short Answer
You may be starting from security.cisco.com and mistakenly clicking "SecureX si...
Question
I followed these instructions and setup all my accounts to use SecureX sign-on, including my AMP account (my Cisco Security Account - CSA). When I use SecureX, and I click on the AMP "launch" button, I have to login again. Why?
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An...
Question
When I log into SecureX, I'm given an option to Sign in with MIcrosoft. What information is shared from my profile with Cisco?
Answer
1. If you signed in with your work email, the information shared from your profile is controlled by yo...
Hello, it appears that you are in a country for which we have not enabled phone call back. I advise you to open a support case and we will get this resolved with an administrator.
What do I do if I have lost a phone that I was using to verify my identify with Duo?
If you have lost your phone, and can still sign in with your username and password, click Settings on the Duo verification page. Select Add a new device and follow t...
