HiI am installing 3.1.5 Unity at a customer site for hardware and software migration (using DIRT) from 3.1.5 to 4.0.5, on building the new server and installing 3.1.5 Disc1 on the new server I get a request for Disk2, I've been told to use 3.1....

Hi, Can someone provide views on the best way to set the following up.We have Unity 4.0.4 and are using a callhandler setup as an auto attendant (press 1 for x 2 for y etc..) we have given the auto attendant an extension number (3333)whats the best w...

HiWe are about to upgrade a customer 3.1.5 VM only server from 3.1.5 to 4.0.5 unity. We are looking also to upgrade the hardware to a newer MCS server.I understand that I would have to use the appropriate DIRT backup/restore tools, but was wonderin...

HiI wonder if anyone can help us out.Our customer is using 2x1760's as FXO-FXS H323 gateways FXO is plugged into PBX, FXS is plugged into a fax machine, faxes generally work ok, however any fax being sent to or received from a higher baud rate fax i....

Hi We have setup MOH Multicast Streaming on CCM 3.1 and basically I need to stream to continually play in a loop if callers are on hold or not, I realise that CCM MOH streams shut down if not used, I'm not sure if you can do this and also if it has a...