I have a new Cisco 8832 conference phone which is not registering with the CUCM 11.5.1.12900-21. Could someone please help in setting up the device registered?
CP 8832 is a new device and no CTL file exits on the device. When I try to reset the security settings there is no action shown on the device, it is jumping back to previous menu.
After following the above steps from TAC, still unable to register the device 8832. However, after following the above steps the device is now visible in the call manager.
Now, the question is how to upgrade the latest firmware version on the devi...