I have a client that is reporting an intermittently slow response from CUE. For example, a user will press the message key and wait approximately 10 seconds before getting any prompts from the voicemail. Any ideas?

I'm trying to setup a SPA525g with an SSL VPN. I've gone through the wizard and the phone indicates that it is connected to the VPN but the screen gets stuck at "downloading:XMLDefault.cnf.xml". When I connect it locally to the UC500 it works fine.I'...