I have a missing recording from 2-20-2020. I see in the TMS logs that it connected to the TCS at the correct time and released it at the correct time. The user says he saw the content server as a participant in the MCU during the call, as it is sup...
I have an old Codian (Tandberg) 4501 MCU. I want to add my cloud-based WebEx room (xxx@xxx.webex.com) as an endpoint. I cannot seem to get it to dial out to an external address like this. I am able to dial it directly from an endpoint, so I know i...
I see there are some SX20 sku's that are end-of-sale (EOS) but I am getting conflicting information about whether or not the SX20 is really going away.
Can someone confirm either way?
We have several SX20's and I am looking to buy another one bu...
Trying to stand-up our new SX10. Presently we have several endpoints which we do NOT register to our CUCM. We dial via e.164 alias. We are running TMS version 13.2.1 which, when added in, sees our endpoint and recognizes it as an SX10. It will no...