Hey All, So, first some background.  Years ago we used UCCX along with CUCM for our call center queues.  But our customer service department wanted to move to Noble for queuing instead of UCCX, so we got rid of UCCX and they've been using Noble ever ...

Hello All, I've run into this bug using CUCM version 11.5.https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk24089 Can someone let me know if it is safe to restart Cisco CAR Scheduler on the publisher during production hours?  Or should I wait until ...

Hello,We are currently using Unity version 12.5.  When voicemails are received, user receives voicemail as an attachment in an email.  We're currently using microsoft exchange, but will be moving over to Google G Suite.  So, I've been tasked to get u...

Hello,I'm working on upgrading all 7942s (near end of life phones) with 8851s.  My call center phones were easy, I used the Bulk Admin Tool to use a template to insert the phones into call manager, with ext mobility, we distributed the phones, agents...