Hi , We have CUCM 14 , my customer asks in emergency case like in fire , for HR manager for example to dial a number or something like this , to ring on all Phones registered with CUCM with auto answer to inform them there is a fire , I tried with li...

Hello ,we have UCCX 10.6.1 We have Configured RONA as 16 second , let's say we have two agents available "Ready" at a skill X , call will go to Agent 1 after 16 seconds will go to Agent 2 after 16 seconds it go to Agent 1..to infinity. The issue is t...

Hello , My customer have a one E1 line , and we have configure the voice gateway as a SIP gateway with CUCM and all works fine .   Now , my customer have Imagicle stone fax system and wants to make a number from E1 to be for a fax , I don't know how ...

Hello ,  My Customer is running on UCCE version 9.0 and wants to upgrade the UCCE to version 11.6 and migrate to new hardware , I'm wondering if any can help in how the processure must be exzatlty to do this , there is a lot of documents on internet ...