HiThis is Ashwin Joshi, I am a part of telecom team in my company which is in USA.One of our contractor is located in india and we are trying to install a cisco VPN phone at their premises.The only issue is the contractor in not willing to make an en...

Hi Can anyone suggest me the steps on how to Backup a running UC520 system and restore the same config in a new UC520 Chassis.I got few on-board FXO port failed on my UC520 and want to replace it with a new chassis provided by our hardware vendor.I w...

Hi,We have a UC520-24U-8FXO-K9 Chassis system for one of our sites.We have installed one FXS module in the expansion slot.Recently we diagnosed that the one of the FXO port is not working.My question is Can we get the FXO module replaced (I guess the...

HiI am a part of network voice team in my company.We have a unity connection system installed at one of our sites and we have made our main site number to land on a Unity connection ( Calls routed to land on a call handler ).As the call lands on unit...