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- About orellanas
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Member since
12-11-2014
79
Posts
12
Helpful
5
Solutions
Created by
orellanas
in IP Telephony and Phones
in IP Telephony and Phones
04-01-2020
09:09 AM
04-01-2020
09:09 AM
Sip Alg is enable in the firewall that is in the front of the exp-e. but why the phone gets registered when I plug it in the home modem? and then when I connect the CiscoLinksys WRT54G2 to the modem and connect the phone to the CiscoLinksys WRT54G2 the registration doesn't get completed ? That CiscoLinksys does not have to many options to play with, talking about option to grant full open port for testing purpose. Thanks for responding, Orellanas
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Created by
orellanas
in IP Telephony and Phones
in IP Telephony and Phones
03-31-2020
03:05 AM
03-31-2020
03:05 AM
Hi Everyone, When I connect my IP phone 8841 directly to cable modem (Motorola), the Phone get registered in CUCM. but when I connect the IP Phone with WRT54G2 in between, the Cisco IP phone does not get registered in CUCM. It says "verify your service domain and internet connectivity". I already did a lot of changes in the Linksys router but the same issue, can some one can help me with this issue ? Thanks in advance, Orellana
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- Tags:
- IP Phone 8841
- wrt54g2
Labels:
Created by
orellanas
in Blogues de Geral
in Blogues de Geral
09-04-2019
04:29 PM
09-04-2019
04:29 PM
Thank you for your help
... View more
02-27-2019
10:08 AM
Hi Team;
I'm shipping 3units 7937 Cisco Conference Phones to India, but Customes is requesting the BIS Certificate of it.
do you know where I can find this information? I already asked to our Cisco Partner and is not able to get that information for me.
can you please help me with ?
Thanks in advance,
Alberto
... View more
Labels:
Created by
orellanas
in Other Collaboration Subjects
in Other Collaboration Subjects
10-01-2018
10:56 AM
10-01-2018
10:56 AM
Hi Every one,
I'm running CUCM 10.5 and I would like to grant the access to Call Routing / Forced Authorization Codes but I don't see the option when I want to add it in the role.
I just see Bulk Insert Forced Authorization Codes, but I would like to give them the single option to add the FAC not going to the bulk option.
can you please let me know if it possible ?
Thanks in advance,
Orellanas
... View more
Labels:
Re: UCCX "Resource's device is off" err...
in Contact Center
07-11-2018
12:38 PM
07-11-2018
12:38 PM
Hi Bruce,
Dissociate the second line in CUCM (user management/end user) to delete the extension in CCX, when the extension is not in ccx anymore, then add back the second line in CUCM (in user management), now go back to CCX and find the line, and add the profiles back.
this should solve the issue. (Resource's Device is Off).
PS: Be sure to copy what profiles the line has in ccx before the dissociation of the second line.
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Created by
orellanas
in IP Telephony and Phones
in IP Telephony and Phones
04-19-2018
02:29 PM
04-19-2018
02:29 PM
Hi Maren,
The model id for the headset is the following.
plantronics CS540/HL10
Also, what I'm trying to do is to active the headset button in the deskphone and stay active even if a call is not active. for example in the cisco 7965, you press the headset button and gets active even there is not a call.
but for this phone, cisco 7841, you press it, just when a call gets in.
if a call is not running, then the headset button does not get active.
Thanks in advace,
Alberto
Thanks for your help.
Alberto
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Created by
orellanas
in IP Telephony and Phones
in IP Telephony and Phones
04-18-2018
07:46 PM
04-18-2018
07:46 PM
All the fields related to Headset are Enabled. But still does not stay active. Thanks
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Created by
orellanas
in IP Telephony and Phones
in IP Telephony and Phones
04-18-2018
04:17 PM
04-18-2018
04:17 PM
Where, in the deskphone or cucm ?
I already checked in both .
What the user needs is to have the ability to press the headset button and leave it active as you can do with 7965 model.
Thanks,
Alberto
... View more
04-18-2018
09:23 AM
Hi guys,
Can someone tell me how to active the headset button by default on the 7841 cisco phone ?
A user wants to have it active all the time.
Thanks in advance,
Alberto
... View more
Labels:
02-12-2018
11:03 AM
Hi Team,
We have mixed users in CUCM "LDAP sync" and "Local users".
Can you please let me know how to list just the Local Users.
we are using CUCM 10.5
I already went to Bulk Admin \ Export.
but when I export the "End Users" does not bring the "Local users" just the LDAP users.
Thanks in advance,
Alberto
... View more
Labels:
02-12-2018
10:30 AM
Do you still have this issue ?
Does the user have a Jabber account ?
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Created by
orellanas
in IP Telephony and Phones
in IP Telephony and Phones
11-30-2017
11:10 AM
11-30-2017
11:10 AM
My bad,
I was checking on Cisco Unify Serviceability instead of Cisco Unity Connection Serviceability.
Steps on the documentation are correct.
To Start the Database Proxy Service
Step 1 In Cisco Unity Connection Serviceability, expand Tools and select Service Management.
Step 2 In the Optional Services section, find the Unity Connection Database Proxy row and select Activate.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx.pdf - Page 266
Regards,
... View more
Created by
orellanas
in IP Telephony and Phones
in IP Telephony and Phones
11-30-2017
10:53 AM
11-30-2017
10:53 AM
Hi All,
Unity version = 10.5
I would like to use the tool "User Data Dump", but I have to start the proxy service.
When I go to the documentation for this version, it gives some steps that can not find it.
seems like those steps are for version 8.x.
it says.
To start the database proxy server.
step 1: in Cisco Unity Connection Serviceability, expand Tools and select Service Management.
* Service Management does not exist in 10.5, the correct is Service Activation.
step 2: In the Optional Services section, find Unity Connection Database Proxy row and select Activate.
* Optional Service Label not found. either not seen Unity Connection Database Proxy.
Can you please help me in how to start the database proxy service in unity 10.5 ?
Thanks in advance,
Alberto
... View more
Labels:
04-01-2020
Sip Alg is enable in the firewall that is in the front of the exp-e. but
why the phone gets register...
03-31-2020
Hi Everyone,When I connect my IP phone 8841 directly to cable modem
(Motorola), the Phone get regist...
05-15-2019
You can find it in the following link :
http://jabberupdate.harman.com/documentation1.htm
02-27-2019
Hi Team; I'm shipping 3units 7937 Cisco Conference Phones to India, but
Customes is requesting the B...
Created by
orellanas
in TelePresence and Video Infrastructure
12-09-2018
12-09-2018
No, just upgrade it, I will do it.Thx
Created by
orellanas
in TelePresence and Video Infrastructure
12-06-2018
12-06-2018
Hi guys, in one of my sx20 running CE8 when I go to the web interface
option Call Control, is just d...
Created by
orellanas
in Other Collaboration Subjects
10-01-2018
10-01-2018
Hi Every one, I'm running CUCM 10.5 and I would like to grant the access
to Call Routing / Forced Au...
Created by
orellanas
in TelePresence and Video Infrastructure
08-14-2018
08-14-2018
I'm about to do the migration, and Cisco recommend me to upgrade upgrade
the SQL to 2016, but keepin...
Created by
orellanas
in TelePresence and Video Infrastructure
07-11-2018
07-11-2018
Thank you for your suggestion, I will upgrade it to the lattes version.
Thank you all for your suppo...
07-11-2018
Hi Bruce, Dissociate the second line in CUCM (user management/end user)
to delete the extension in C...
Created by
orellanas
in TelePresence and Video Infrastructure
06-20-2018
06-20-2018
Thank you.I did the change as Wayne suggested in CUCM in the setting and
after reset the codec, allo...
Created by
orellanas
in TelePresence and Video Infrastructure
06-20-2018
06-20-2018
Hi Wayne, Is not very old... even though I'm using it because is require
for touch panel 10. by the ...
Created by
orellanas
in TelePresence and Video Infrastructure
06-13-2018
06-13-2018
Hi Wayne, Yes it is register to a CUCM, I already went and enable
"Product Specific Configuration La...
Public Statistics
| Date Registered | 12-11-2014 03:54 PM |
| Date Last Visited | 04-01-2020 09:03 AM |
| Total Messages Posted | 79 |
| Total Helpful Votes Received | 12 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 1 | |
| 1 | |
| 5 |
Helpful Votes From
