Thanks, will start looking at the scripts a bit more. 

That entry is blank.  None of our agents have a value defined on the DN.

But the reserved state was only active for 6 seconds, that when this call was ringing. Our timer is ...

Have a occurance. I've also atached the full log file from this morning, note the times highlighted ...

I've updated 9 agent's CAD config file settings to TRACE, I'll update with log info when I have anot...

I should add, the agent does see the call delivered/ringing on the phone, but when this occurs, they...

I don't have debugging on so the log files don't show call information. What do I need to change in ...

Cisco Application Administration - 7.0(1)SR05_Build504 Package: Cisco Unified CCX EnhancedCisco Unif...

We are attempting to setup an active/active for two Watchguard firewall appliances on a network that...

It's been awhile since I've had to add a switch but here's what I've done in the past. Have a Nexus ...

Hello,Nexus 5010, desire to use jumbo frames on the fabric extenders (C2148T).Planning to do this:sw...

Hello all,My environment: Nexus 5010 with 2148T FEX switches in the racks.Can (or should) I use the ...