Where can I download the latest version of BAT. When I go to the "Install Plugins" page and click on BAT it dumps down the current version of BAT that I have running (5.0(2)).

CCM 4.0Recieved a complaint that when an Admin attempted to answer a call for her boss she couldn't pick up the call and niether could the Boss or the other Admin that had the line on her phone. There was a message on the screen of the phone that st...

Can a background image be pushed to each 7970 without having to go to each phone and set it? Is there a default setting I can change that will apply to all 7970 phones?Thanks

Office has two (2) 7970's one main device on the desk and one on a conference table with shared lines to replicate the main phone. When a call comes in from the outside (via DID) and you pick it up from the 7970 on the conference table (one with the ...

I am trying to figure out how the "System Speed Dial" in Subscribe/Unsubscribe Services works. If I subscribe a phone to that service, how do we input System Speed Dial Numbers to access and where do you do this from? All my phone are subscribed to...