About BenStansfield

BenStansfield · 08-18-2021

Hello all Since moving to Collector-2.9.1-B-22, some new installations don't allow access to the CLI through admin. I have built a CSPC this morning and created an admin password, logged into the UI, set recovery details, and kicked off the scans. W...

BenStansfield · 05-22-2019

Hello all I am hoping someone can assist with clearing a few details we have on PSS & SNTC. We have a large number of CSPC installed for our customers with PSS and SmartNet contract lines. It is our understanding that for a customer to be eligible f...

BenStansfield · 04-30-2019

Hi TeamI have a customer who has requested information on deploying a CSPC within Azure, has anyone found themselves involved with a deployment like the above or know if it is possible? Kind regards

BenStansfield · 04-29-2019

Hello All Attempting to upgrade all managed CSPC's from release 2.8.1.2 to 2.8.1.3. I am performing the CLI admin upgrade method by logging in as 'collectorlogin', su - 'admin' and then completing the commands to upgrade. I was able to download the u...

BenStansfield · 04-26-2019

Hello All Does anyone know where I can review the documentation and release notes for the new CSPC release 2.8.1.3? There is no documentation on the Cisco Webpage, as below.

BenStansfield · 08-19-2021

Hi MadhushaThank you for the update, I was able to reset both collectorlogin and root from the console within VMware. From there I then connected as root through Putty and ran passwd admin.All sorted now, thanks for your support!

BenStansfield · 08-18-2021

Hi Madhusha This is a fresh installation, I loaded the OVA, applied an admin password through CentOS, and then the IP address details. Next logged into the 'admin' on the UI and configured the basic settings (certificate, NTP, credentials, discovery ...

BenStansfield · 06-10-2020

Similar issue here, have only been able to upgrade 1 CSPC to 2.8.1.8. think its a Cisco issue. I also attempted trough the upgrade command. admin# upgradeVersion Description-------------------------------------------------------sp-30.1.1-8-0-lnx64 ...

BenStansfield · 07-22-2019

Hello All Was there any progress with this forum, I am currently having the same issue. The headset works absolutely fine with great volume plugged directly into the laptop USB port. However, when plugged into a Cisco 9951 the volume of the headset d...

BenStansfield · 05-22-2019

Hi Mike Thanks for your response. I agree with your points on the PSS portal being better for Partners I just need clarification on if we can use a PSS Portal with a CSPC on a customer that has 100% SmartNet lines? From the documentation, I am read...

Member Since	‎07-05-2018 04:11 AM
Date Last Visited	‎08-25-2021 12:34 AM
Posts	30

User Statistics

User Activity

Fresh OVA Admin CLI Denied

PSS & SNTC Pre-requisites

CSPC Azure Possibilities

CSPC Admin Shell

CSPC 2.8.1.3 - Release Notes

Re: Fresh OVA Admin CLI Denied

Re: Fresh OVA Admin CLI Denied

Re: Error upgrading CSPC from 2.8.1

Re: Quiet Microphone Headset on Phone

Re: PSS & SNTC Pre-requisites