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luke24
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12-12-2018
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是否允许改变Service Level？从SMBS/DSN到SNTP ？？
07-13-2018
请问设备的服务级别目前是SMBS(CSCO SUP ESS 8X5XNBD)或DSN(DSS CORE 8X5XNBD)，还没到期，是否允许直接升级为SNTP(SNTC 24X7X4)呢?
是否允许改变Service Level？从SMBS/DSN到SNTP ？？
07-16-2018
shgu 发表于 2018-7-16 16:09请通过总代发申请给思科对应的服务销售SAM，SAM提请rm批准，然后代理商或总代开case申请，一般流程是先取消 ...好的，明白了，非常感谢您的耐心回复。
是否允许改变Service Level？从SMBS/DSN到SNTP ？？
07-15-2018
shgu 发表于 2018-7-16 09:59可以升级服务，请联系对应的思科销售和代理商感谢您的回复，我找过总代，但总代给的结果是只能同系列的服务才可以升级，比如需求是升级到SNTP(SNTC 24X7X4)，那么只有SNTC系列的才能升级，比如SNT(SNTC 8X5XNBD)，而从其他系列的SMBS或DSN是不能升级到SNTP的，请问是这样的吗，谢谢！
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