I am deploying a Unity server that is replacing an I3 server. Customer wants all system prompts to match identically. I have used the Conversation 1 which most closely resembles what they have in place today. This is not close enough. Is there a way ...

I have recently run into a problem where a user picks up a phone to make a call and there is no dial tone for a few seconds. This also happens on inbound calls both internal and external. A user tries to answer a call and nobody is there. Then after ...

I have a customer with 7935 conference phones. They are having an issue where after 6-8 minutes the voices start to sound very robotic. This happens whether it is a conference or phone to phone. We have tested two locations 7935 to 7935 and get the e...

I have a customer who was using the 7935 conference phones. It appears that they have an issue that consistently 8-9 minutes into a conference, the quality deteriorates to the point of sounding like Darth Vader. It is fine up to that point. We have r...

We are implementing a Legacy PBX with CM and Unity. We will have 2 PRI's to the PSTN and two PRI's with QSIG back to the legacy PBX. I know there is some fuctionality that may be lost, but I cannot find documentation that explains what will be lost. ...