Hi,
I have a wallboard currently running based on the project link shown below.
https://colinzhong.blogspot.com/2016/01/free-wallboard-for-uccx105.html?showComment=1528869246476#c4281004727333255084
Generally this call centre provides support to...
Hi Anthony,
Further to this, I have experimented with the script in the main queue (CSQ1).
I have been passing the caller over to the other queue using Call Redirect to an extension number. The caller enters to new queue (CSQ2), navigates the menus...
Hi Anthony,
Thank you for the information. The wallboard code I am using has settings to display separate pages for CSQ, Agent and ICD information. But I haven't been able to see anything other than the selected CSQ data. I will have to investigate...