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Bossearth
Level 1
Level 1
Member since ‎03-21-2012
‎08-18-2017
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Transfer to CUE issue--no original calling number when listening to voicemail

04-04-2012
I do a transfer and then call forward all to CUE voicemail, but after this when I leave a message it can't show as from original calling number.For example: 2223 call 2222, 2222 presss *2222 forward it to cue, then 2223 leave a message,  but when 222...

Bacd queue problem--in the second cycle one caller can't get agent ringing

04-01-2012
Two calls come from PSTN into bacd,and go into call queue normally repectively, all two agent can ring normally in the first cycle, but after allagentsbusy tone, the second call from PSTN can't get agent ringing, only the first call and ring the agen...
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Member Since ‎03-21-2012 09:36 AM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 7