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b.pleasant
‎07-19-2018
b.pleasant
Beginner
I've been an Industry Analyst for almost 20 years, and am currently President & Principal Analyst of COMMfusion LLC and Co-founder of UCStrategies.com. I provide consulting and market research analysis on varoius telephony markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. My primary areas of focus are Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Prior to COMMfusion, I was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting. I'm a frequent speaker at industry and vendor conferences and webinars, and am often quoted in the press and trade publications. I have an MBA and an MS in Broadcast Administration from Boston University, and a BA in Communications from Albany State University. You can follow me on twitter at blairplez. Expertise: Market research, analysis, and consulting on Unified Communications, Unified Messaging, Contact Center, Collaboration, and voice processing. Also starting to dabble in social networking or social software.
I've been an Industry Analyst for almost 20 years, and am currently President & Principal Analyst of COMMfusion LLC and Co-founder of UCStrategies.com. I provide consulting and market research analysis on varoius telephony markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. My primary areas of f
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Member since ‎03-10-2009
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Date Registered ‎03-10-2009 11:24 AM
Date Last Visited ‎07-19-2018 04:24 AM
Total Messages Posted 23