A good start. Do we need a column to capture Service levels including expected response times? Also to have a flag for "Offline Usage"[Y/N] would be an added plus for this type. You may want to add a requirement for "Security Authentication" and "sec...
It would be interesting to look at Telepresence as a basic infrastructure service enabling Customer, Supplier, vendor/partner related Collaborative Applications that span a complete gamut of internet enabled devices. From a call center to a rich INTE...
SaaS from Salesforce.com and many other companies in the Supply Chain automation area are in use. It is an emerging Model and sometimes also has Cloud as co-companion for those interested in "pay per use" model. Google Apps & several applications fr...