Hi,
I know how to get the wrap-up reason code list with the following URI:
https://<FQDN>/finesse/api/User/<id>/WrapUpReasons
But I don't know how I would be able to update the wrap-up data during a call via the REST API, is it possible? Could it...
Hi,Thank you for your answer.Is the dialog id unique for every call and you have to use it for the Update Call Variable Data REST API call?Best regards,Markus