I am an analyst and researcher specializing in IS, ICT,and Health Informatics. I have worked for Cisco as an intern in the past.
business aspects of social and collaborative technologies,
collaborative enterprise strategy.
It is absolutely true that real time synchronous communication is much better (and more effective) than email.But, it should be noted that in some situations the only (feasible) way of communicating with others is using email. As you said "email is sometimes effective." So, in addition to video, teleconferencing,....., communication via email has its own value. It depends on the existing situation.
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Absoluely! Finding and implementing appropriate approaches and mechanisms like the ones you mentioned, redundancy, verification or validation at the sensor level, DBMS-level integrity and security mechanisms (such as triggers), can all contribute to addressing this problem. Let me, however, remind that in addition to the above ways, there are also some solutions that are more related to the business aspects of the organizational work. As highlighted by Ron Ricci and Carl Wiese in their book "the collaborative imperative," collaboration can play an important role in addressing of the organizational problems. In an open, collaborative, multidisciplinary, and cross-functional enterprise, with an enhanced organizational culture, employees have strong feelings on their work and on doing that in a more effective way. So, they care about the things like correctness, accuracy, and effectiveness of the data they produce or use during the regular tasks in their work. Noting this, if some new ways, along with a number of appropriate incentives and motivations, are established in organizations (and with the support of the collaboration technologies), it would lead to creating more value. Employees involved in the processes related to the validation, verification, and the integrity of the organizational data they are employing will contribute to the organizational growth a great deal.
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Thank you John for your great post! Here, I'd like to know your opinion about a point: In many organizations, just "data administrator" and/or "database administrator (DBA)" have the responsibility and the authority of data validation; and in some cases the criteria they determine for data validation are not transparent enough to the employees. So, some of these employees cannot make sure about the accuracy and validity of the organizational data and information they are using in their tasks, while, they have no athority of being involved in the related assurance process. My question is: how can collaboration help addressing this problem?
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