Hello,    Our different CISCO SPA IP phones models (at this time we are using 7.4.8a version) are working with Broadsoft AS. And now we have a problem: when CISCO SPA IP PHONE pickups the call ( by pressing BLF lamp) and the call is connected, Cisco user doesn't see any information (calling name or calling number) with whom he is talking now. He on only sees on screen pickup extension *11 and info that the call is connected. From SIP traces I can see this information in PAI header in SIP 200 OK  message (when pickup was initiated).   I also tried to change Caller ID Header - no luck. I've upgraded IP phone to latest version (7.5.1a)  - didn't help. I've experience with THOMSON and MGC. By pressing BLF , Thomson displays info who (calling number) is calling to your configured BLF line and gives you actions: retrieve this call or cancel - you can choose if you still want pickup this call. So can you give me some hints how to fix this issue? Our at this time CISCO IP PHONE doesn't have such feature? Thanks in advance, Giedrius ... View more

Hello,   Most our clients have SPA 2102 boxes and we are using T38 protocol for faxing. Everything is OK, when faxing with speed 9600 , but the problem appears if another side supports only 4800 speed. For example, one my client wants send fax to B number. B side is connected over radio and supports 4800 fax speed for incoming and 9600 for outgoing. So what should I do? My SPA-2102 version is: Software version: 5.2.10 Hardware version: 1.3.5(a)   Maybe somebody can advice which software version should I use to support 4800 speed? Thanks for help ... View more