Jennifer is a senior marketing engagement manager who has spent the past five years assisting Cisco’s global and enterprise organizations through adoption of Cisco collaboration solutions which increase their business revenue and enhance employee efficiency and satisfaction. Areas of expertise include introduction of new collaboration technologies to workers in global manufacturing companies. Additional background in health care delivery and international practice, with an emphasis on Brazil and Latin America. Expertise: • Change management and solution adoption • PROSCI Certification • Business-to-Business-to-Employee • Employee adoption campaigns, tools & job aids • Marketing program design & execution