Hi Edwin. Ohh, that doesn't seem to be right. Is there a possibility you can raise a ticket with TAC as this seems like it could potentially be a bug?Cheers,Rach
Hi Edwin. There is no default per say, it's whatever the other device is sending you. In this case it seems the Lenovo device is sending the landscape video which is causing this issue. By fixing the orientation manually you then ensure all devices a...
Hi VojitechThe 11.6 SDKs are now available at https://developer.cisco.com/site/remote-expert-mobile/downloads/sdk/index.gspThe web SDK is bundled within REM as the javascript files are available from the REM server.If you need more information please...
Thanks Edwin! I think we've come across this issue in the past, can you confirm which device is being used on the other end? If it's not the web client could you attempt it against web just to see if you get the same results? Cheers,Rach
