bhouston15
Level 1
Level 1
Member since ‎02-17-2017
‎07-27-2018

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  • 4 Posts
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Is there a way to change the state and reason code for a user using the REST API?I have tried using the reasonCodeId and code tags to assign a nested in the user tag. No matter what I try making this call only changes the agent's state to NOT_READY w...
Community Statistics
Member Since ‎02-17-2017 09:24 AM
Date Last Visited ‎07-27-2018 12:07 AM
Posts 4