I am trying to test ECE 12.0 Interaction APIs with Postman. There are three classifications I see in the API documentation. Login and Logout APIs Interaction APIs Asynchronous Messaging APIsIf I log in with the Administration User of any other define...

We have developed a custom wrap-up gadget with a search bar. I want to hide or at least disable the default wrap-up gadget on Finesse layout.    From the first look, what I knew is, we cannot disable it as the wrap-up gadget is the part of the header...

I am looking for an interface to get the list of connected phones in a line group. I want to see how many phones are logged in/ connected in a particular line group/ hunt group of CUCM.   On Cisco DevNet, I read we can query such information using AX...

I have developed a custom wrap-up gadget with a search bar. I want to hide or at least disable the default wrap-up gadget on Finesse layout.    From the first look, what I got to know is, we cannot disable it as the wrap-up gadget is the part of the ...