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poonam.menon
Level 1
Level 1
Member since ‎02-27-2017
‎07-19-2018
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  • 26 Posts
  • 0 Solutions
  • 4 Helpful votes Given
  • 3 Helpful votes Received

User Activity

Sort column in 3rd party gadget

01-17-2018
Hi Team,I have created a 3rd party gadget that displays the agent name , state and id. I need to sort each column in ascending and descending order.Please help.Thanks,Poonam

Scroll for 3rd party gadget

01-17-2018
Hi Team,I want a scroller to the 3rd party gadget developed using javascript apis.I have fixed the size of the gadget using gadgets.window.adjustHeight(200); .I am trying to adjust the height using the above comment and give a scroller to this gadget...

Get the team name of agent from a supervisor's view

01-11-2018
Hi,I want to list the team name of the team members of a supervisor.I am able to find the first name, last name , state of the agents.But not able to find the team name of the agent.I am using javascript apis for developing this third party gadget. P...

Finesse api : State of the user when the call has to be answered and dropped.

03-24-2017
Hi.I am a novice in finesse.I am trying to take an incoming call and to drop it.Can anybody help to figure out the state of the user when an incoming call comes to the agent ?Also the state when the user drops the call made/answered.I am using jabber...

call history gadget : Services associated with the 3rd party gadgets

03-15-2017
Hi,I am looking into the call history gadget.I want to capture the hold time ,talking time , not ready time and ready time.Hence all the actions related to the dialog.Unfortunately I am not able to see the services that support it.Kindly advise.Regar...
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Community Statistics
Member Since ‎02-27-2017 07:42 AM
Date Last Visited ‎07-19-2018 04:25 AM
Posts 26
Total Helpful Votes Received 3
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