Hi dear Cisco UCCX specialists.
Please explain me how i can get reports from UCCX.
I need report of abandonet calls during non working hours 8:00 am - 9:00 am.
Hello.
I have cisco 3900 router with FXO/FXS and T1/E1. I connected to the T1/E1 PSTN lines, the fax is connected to analog ports FXO/FXS also there. The fax doesn't work how it is necessary to set up it?
Thank you!
Hello.
Please help.
I configure in Call Manager Express pickup group but phones can not see incoming numbers in pickup group. How i can troubleshoot this issue?
Hi.
I have a problem with UCCX Unified Intelligence Center.
I can not get Agent Summary Report. I see error Dataset status is Failed (Database error).
I can get report from any date to 9 september. But can not get reports from 9 september. In attach...
Hi everyone!
I want to encrypt call in CUCM 10.5 and record encrypted calls.
Which software can record encrypted calls?
I want to install Cisco media sense for recording but don't know can it support encrypted calls or not?
We need in information about abondoned call report. Can you explain what does this report mean. İn work proses we see that abounded call – it is a call which comes to operator but then haven’t been answered.
In report sometimes we see fields with ...
I had 38XX series router, it was work as CME and Voice gateway and accept PSTN lines throught T1/E1 lines and connect Fax to FXS port. Now we configure CUCM as virtual machine and shutdown cme. Know we use router only as Voice gateway. But now Fax n...
