ctwoods
Level 1
Level 1
Member since ‎05-26-2017
‎08-26-2020

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  • 5 Posts
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  • 5 Helpful votes Given
  • 1 Helpful votes Received
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In the Enterprise Chat and Email Administrator’sGuide to Reports Console, Release 11.5(1) it says the reporting is also available via CUIC.  Under Stock Reports I do not see any reporting options for Email or Chat.  Also, is it possible to do Chat an...
Good day, We have a call flow that moves the call thru different Call Types based on the caller's CED choice.  The Call types are pegged and can be seen in the Call_Type_Interval table, but do not show in the Termination_Call_Detail table. Can anyone...
Hi all,Does anyone have a screen crawler gadget for Finesse; basically we would like to send broadcast messages to all finesse users via a screen crawler/ticker.Thanks.
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Member Since ‎05-26-2017 11:42 AM
Date Last Visited ‎08-26-2020 12:08 AM
Posts 5
Total Helpful Votes Received 1
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