Does anyone know if there is a way to capture the Call Volume for FAX lines that are in Analog (VG204) Gateways and In 2921 Gateways via the CDR Reporting tool in CUCM 10.5? I need like a 30 day window for each Fax number at various locations and va...

I have an end user that is using an IPC Softphone.  He also uses Extension Mobility with his Softphone.  He is trying to forward his Primary Line to his cell phone and it in going to his Unity Connection Voice Mail.   Even if I UN-Check all of the VM...

I am trying to add in UDPs via BAT and I can not get the UDP BAT Template nor the CSV file to add in 2 items under the Directory Number: Call Forward and Call Pickup Settings (for): Forward All - CSS Secondary Calling Search Space for Forward All I ...