About sigmund

sigmund · 05-03-2016

Hi, we were moving our Cisco SX20 12 X Zoom from a location to another. once we started everything up again we lost the Touch 8 . Its not starting up. it turns on and stops at the White cisco logo. SX20 is running TC7.0 I am not able to factory rese...

sigmund · 04-14-2016

Hi, a touch remote 8 control has entered systemmaintenancemode and says " lost connection to the videosystem" I have no options on the touch screen. can you help me out ? Br Sigmund

sigmund · 09-09-2015

Hi, I just had a SX20 Codec RMA´d the replacing unit came with TC5.1 instead off the new TC7.3 and all the sudden there iss a massive echo for the remote participant , they can hear themselvs as they speak, its very anoying, is there anything I can ...

sigmund · 09-01-2015

Hi, I am trying to Pair a Cisco Touch 10 to a Cisco/Tandberg C20 running Tc7.3.3 the touch panel does find the Codec but when i try to "pair" I get the message " unable to sync software" ? What can i do ?

Tandberg Profile 42 - reset failing · 08-27-2015

Hi, I was trying to factory reset a Tandberg Profile 42 running TC6, (from web interface) The system shut down and tried to coplete the factory reset, but never got past the Black background with a white Cisco Logo in the middle - it has been like th...

sigmund · 09-09-2015

Okey so that can really happen, one way or another. did not know the RMA system worked like that.What i Mean about the statement ..pretty annoying though not being able to connect the touch panel ones receiving the Replacement codec.Is that my Touch ...

sigmund · 09-09-2015

Hi Patrick, Thanks so much for helping.Thanks for all the info, it helps me understanding the Cisco internal system - pretty anoying though not being able to connect the touchpanel ones receiving the Replacement codec. I will upgrade as soon as I get...

sigmund · 09-09-2015

Hi thanks for your reply, Its the original Mic that comes with the system. Think i Will try to get the license key and make a software upgrade as the first thing Thank you very much for helping me out.

sigmund · 08-18-2015

Thank you Acevirgil de Ocampo - as i can see from page 55 the C20 requires as a minimum TC5.1.1 My C20 is currently running TC5.0.1 (see attached) - but my major problem is that i cannot get in contact with the system. Not via the physical botton and...

sigmund · 08-15-2015

Thank you very much - problem is solved :)

Member Since	‎08-15-2015 01:25 AM
Date Last Visited	‎08-18-2017 03:53 AM
Posts	13

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Cisco Touch 8

Ciscp Teleprecense touch 8 - systemmantenance

Echo

Cisco touch 10 pairing with C20 - "Unable to sync Software"

Tandberg Profile 42 - reset failing

Okey so that can really

Hi Patrick, Thanks so much

Hi thanks for your reply,

Thank you Acevirgil de Ocampo

Thank you very much - problem