I have a customer who is showing two serials covered in CCW-R, but not in SNTC portal. It is also recognizing the PID as different in CCW-R vs SNTC. It was recommended, we should report this to the community so it can be treated as a bug, and provide...
Hello,Has this been resolved?[cid:image010.jpg@01D398DE.65466430]<>Krysten BoccioCustomer Success Manager - Cisco Total CareKrysten_Boccio@SHI.comOffice: 512-814-4942 | Mobile:716-903-8916S o f t w a r e . H a r d w a re . I n t e g r a t i o n.We ar...
These two serials SAL1948U1SG and SAL1949UJJ2 are showing uncovered in the Portal, but customer is able to open TAC cases and shows them as covered in CCW. I noticed in the portal it is capturing under N9K-C9372PX.Please advise how to proceed.[cid:im...
