About dfarmer@dcccd.edu

dfarmer@dcccd.edu · 01-31-2020

I have one Contact Center team that is using CAD Software. Have version10.6.1.2011. Installed on Windows 10. It is installed with Compatibility Modes set for Windows 7. Seems to work with Windows 8 compatibility. The phone models are 7965. I know CAD...

dfarmer@dcccd.edu · 07-29-2020

A device or device profile is also associated with the user. The IPPC extension is associated with a user in UCM.Yes a IPPC extension can be associated with a Device , like CIPC or phone and also on a users Device Profile. Extension mobility is used...

dfarmer@dcccd.edu · 01-31-2020

This is true that only when you go to a new major release from 10.x to 11.x or 11.x to 12.x, then a new license is required. This is true for all the UC applications, as far as I know. I used to test upgrades at Cisco. Licensing keeps getting redesig...

dfarmer@dcccd.edu · 01-31-2020

After working with the installation of 10.6 CAD software on Windows 10. I found that by unchecking the 'Run this program in compatibility mode for:' on the file properties Compatibility tab for the properties of the supervisor.exe file. Then the ag...

dfarmer@dcccd.edu · 01-30-2020

Hi, David,I had to lookup Postman. Are you referring to this as a browser?We are just running the Cisco Supervisor/Agent Desktop (CAD) as an application on Windows 10. After running the application:1. It pops up an Supervisor Login2. Then select a Te...

Member Since	‎07-31-2018 06:40 AM
Date Last Visited	‎10-28-2020 07:23 AM
Posts	5
Total Helpful Votes Received	5

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UCCX 10.6 CAD Supervisor does not show Agents in Team Summary

Re: Can an IPCC Extension be on a desk phone and a Device Profile?

Re: UCCX Licencing

Re: UCCX 10.6 CAD Supervisor does not show Agents in Team Summary

Re: UCCE rest api over https